In a message dated 11/25/00 7:43:06 PM Eastern Standard Time,
rocklube@adnc.com writes:
> I understand that they won't sell campy
> stuff at pennies on the dollar which is all you're interested in, but
> business is business. You are no different. Countine to search high and
> low for bargins, they do the same; and when they find things regardless
> of what they pay for it they have to turn a profit. They are actually IN
> the bike business, and have been for a considerably long time. There is
> no doubt their prices are high but they know the market and are not to
> blame for what the current market value is on these items.
The initial complaint wasn't concerning what I was charged for the BB. It was that a non-Campy manufactured substitution was made for the spindle (again, understandable if the original wasn't available) without any attempt to notify the buyer (me) beforehand. I should have been told at the time of ordering that what I was purchasing was not entirely original. I would then have the option to buy it, or go elsewhere. But I didn't find out until I received it. Their reponse was that there was nothing else available at the time. That may have been factually true, but I think anyone would have been expecting a complete Campy BB to arrive unless told otherwise, and would have felt they were deceived, under similar circumstances.
I did make a side point about possibly getting one cheaper. At the time, I was willing to pay more wholesale from E-A, as opposed to a better retail price from several mail order "vintage" suppliers because I thought the chance of getting some shifty deal was greater buying from possible unknown sources, whereas I felt buying from a supposedly legit distributor was a safe bet. I was mistaken. I completely understand E-A's need to clear profits in a competitive and declining market. And I had no initial complaint about the price as advertised. What I unexpectedly received for that price was the problem.
Jon Schaer