Just got 3 bikes rejected for shipment by a supervisor at UPS on the grounds that the boxes weren't new and that you can't have anything on the inside touching any of the surfaces of the box.
I argued I don't manufacture the boxes, so its impossible for me to get a new one, and I wasn't aware of any device that would allow the contents to hover away from all sides, but he wasn't buying it. Even the employees were arguing he was acting crazy.
It seems clear management at least doesn't want to ship bikes.
Watch out for those guys with ties. Off to FedEx.
Baffled in Berkeley