Re: [CR]Broken Campy parts

Example: Framebuilders:Alex Singer

From: "Steve Neago" <>
To: <>
Cc: <>
References: <>
Subject: Re: [CR]Broken Campy parts
Date: Fri, 17 May 2002 06:48:55 -0400

I believe that Richard Sterino at Campy was saying that any abuse of Campy equipment (i.e. wrecks or crashes) cancels warranty and causes safety concerns. The warranty apparently applies to non-standard failures that are ***not*** caused by normal wear and tear.

Yes, I believe that Campy has altered the rules for warranty since the #17 catalogue, but proving they did it would be difficult and expensive in court. Campy would likely settle out of court for parts that could be proved to be covered by warranty, but significant personal costs would be incurred

----- Original Message -----
Sent: Friday, May 17, 2002 12:17 AM
Subject: [CR]Broken Campy parts

> I have 3 right crank arms with cracks, a 175 with one, a 177.5 with 2 and a
> 170 with 2. 3 high flange hubs with cracked flanges, 1 pedal axle broken at
> the root of the thread and one clamp on front derailleur with the fixed
> (non-hinged) clamp broken. We won't even list the little stuff. I still use
> all Campy except for bbs and headsets. Dale is right though, when these
> cranks were sold, it was "lifetime" warranty. They moved the goal posts.
> Expecting me to provide original receipts? I live in a warehouse full of ALL
> of my 20 to 30 year old receipts for everything I ever purchased, just like
> they do.
> Stevan Thomas
> Alameda, CA