[CR]Re: Sale gone bad


Example: Framebuilders:Alex Singer

From: Ebbikes@aol.com
Date: Sat, 25 May 2002 16:45:46 EDT
To: classicrendezvous@bikelist.org
Subject: [CR]Re: Sale gone bad

In a message dated 5/25/02 5:59:15 AM Pacific Daylight Time, classicrendezvous-request@bikelist.org writes:


> --- Rod Kronenberg <rodk3d@attbi.com> wrote:
> > Hello,
> > I could use some advice on dealing with a
> > transaction that has gone
> > sour.
> > I bought a bike from a fellow list member. I asked
> > all kinds of
> > questions and received answers prior to buying.
> >
> > Specifically, I asked how the chrome fork was.
> > "Good" was the answer.
> > Upon receipt of the bike, I see the fork is
> > completely pitted and pocked
> > marked from one end to the other and it doesn't
> > polish out. From 5 feet
> > away it looks ok. I think this condition is fair at
> > best and that I
> > should have been told about the pitting.
> >
> > I feel I have been taken here, the fellow list
> > member thinks his
> > description was accurate.
> > I have cancelled my check that I wrote, which costs
> > me $25, fellow
> > member says his bank will charge him the same.
> >
> > I feel we are both out the $25 bank charge. He
> > shipped the bike to me, I
> > will ship it back to him. We are both out the same
> > monies which to me
> > seems the fairest way to resolve the matter. He
> > thinks I should pay for
> > everything as he would have refunded my money, less
> > shipping costs.
> > This is very honorable on his part, but after his
> > description of the
> > fork condition, I felt this person's integrity was
> > questionable.
> >
> > I wish to resolve this fairly, based upon your
> > responses.
> >
> I bought a bike on ebay recently that looked great in the pictures, but when I got it it was a rattle-can paint job (not mentioned in the ad), it was off 2cm from the size advertised (I ride all my bikes so like them to fit me) and there were some parts discrepancies. I wrote to the seller and told him about these, and he was very apologetic and said he did not mean to deceive, but if I really felt the bike was not as advertised he would take it back. So I agreed to pay shipping back to him, and he followed up by paying back what I had sent to him including shipping. We each lost the cost of shipping, but I gave him positive feedback for being a good sport about it, and we are both happy. Best possible solution if you ask me. I would do the same if someone was not satisfied with something they purchased from me.

Bob Freeman