In regards to the purchases from Cyclo-Network, I've found that compalints must be filed with PayPal within 30 days of the purchase. I made payment Dec 19, so I was almost out of time. I have filed compalints against Cyclo-Network with both eBay and PayPal. If in fact Matthias might have resolved this more easily, he has no one to blame but himself for failing to deliver goods or communicate with the buyer until almost the deadline for complaints. We don't need these sorts of people on eBay. We don't need these sorts of people in the classic bike community. We don't need these sorts of people in the world.
Regards,
Jerry Moos
> Got tired of waiting and emailed Matthias yesterday via "Ask the Seller a
> Question" on one of the auctions I won before Christmas - for Zeus pedals.
> He did answer today saying the pedals are both lefts and offering to
refund
> the money or get me more pedals in 2 to 3 weeks. No explanation why he
> didn't bother to email me with this information, but let me wait a month
> with no goods and no explanation. Also did not explain where the other
> three items I paid for at the same time are. I asked about these in my
> reply. It is obvious Cyclo-Network feels absolutely no obligation to
> deliver goods promptly, and absolutely no need to keep buyers informed.
If
> there is a problem and you don't contact them, they will let you wait in
> vain until hell freezes over.
>
> Some people feel a little better toward them after finally receiving Grab
> Bags, but I consider this sort of conduct and attitude simply
unacceptable.
> What if I had decided I would take a month to pay them? Would they have
> found that acceptable? If I am fortunate enough to ever receive the goods
> or a refunds I will consider this a lesson learned. I don't care how good
> their prices are, I simply don't have time for this sort of foolishness.
I
> won't buy from them again.
>
> Regards,
>
> Jerry Moos