Re: [CR]e-bay marinoni, the sultan, and a seller beware, Fiamme

(Example: Books:Ron Kitching)

Date: Sat, 10 Sep 2005 18:49:09 -0700 (PDT)
From: "Ted E. Baer" <wickedsky@sbcglobal.net>
Subject: Re: [CR]e-bay marinoni, the sultan, and a seller beware, Fiamme
To: Phil Sieg <triodelover@comcast.net>, dddd <dddd@pacbell.net>
In-Reply-To: <43237D03.7070700@comcast.net>
cc: Classic Rendezvous <classicrendezvous@bikelist.org>

So does anyone know anything about the 27" Fiamme rims I asked about earlier? Or am I in the wrong forum altogether?

Ted E. Baer (Don't get me going on Scott "Armor" 'Ham and Bacon face' McClellan.) Palo Alto, CA


--- Phil Sieg wrote:


> Jesus Herschel Christ!!!. The package hadn't been
> opened and wasn't
> (fortunately) damaged. That's the way it was sent.
> It's beginning to
> sound like Scott McClellan's briefings in here.
>
> Phil Sieg
> Knoxville, Tennessee
>
> dddd wrote:
>
> > I think it's always possible that a package could
> have been damaged or
> > opened by the USPS or whoever, and stuffed back in
> the box sans
> > packing. I've gotten packages back that never made
> it to the buyer,
> > the address label having been mutilated. In one
> case, an entire inner
> > box went missing from an uninsured package and I
> was just super-happy
> > that I got the complete item back. I notified the
> buyer and shipped
> > it again and the buyer was cool about it.
> >
> >
> > ----- Original Message ----- From: "Galen"
> <gvpoole@bellsouth.net>
> > To: "Phil Sieg" <triodelover@comcast.net>
> >
> >> Phil,
> >>
> >> Thanks for the response, and for the link. By the
> way, those are nice
> >> looking bars. The emblems are sharp, uninjured,
> and the cropped photos
> >> show the detail very well. Much better than the
> too frequent fuzzy
> >> pictures that show the whole item. I picked up a
> Phillipe Professionnel
> >> handlebar off ebay for a pittance, because they
> had tape residue on them
> >> in the photo, and that obviously scared off all
> the "gotta be NOS"
> >> crowd. I spent 15 minutes cleaning them up (no
> polishing) and they are
> >> the most beautiful NOS-looking bars you would
> ever care to own. Not a
> >> mark on them.
> >>
> >> Phil, I think you got a nice bar and stem. You
> obviously wanted them and
> >> were willing to pay the BIN price. The absence of
> packing has to be an
> >> oversight, because everything Brooks has sent me
> has been well packed.
> >> Like a lot of busy ebay sellers, he probably
> waits until he gets a batch
> >> of sales to send feedback. Also, although I
> always refer to him by his
> >> real name, he always refers to himself as The
> Sultan. It may be a touch
> >> quirky, but its part of his persona, and he is
> one of the most
> >> identifiable and honest sellers on ebay.
> >>
> >> Clean up the bars (mineral spirits followed by
> isopropyl alcohol will
> >> take off most of the residue), have a beer, and
> have a great ride
> >> tomorrow!
> >>
> >> Best in cycling
> >> Galen Poole
> >> Jackson, MS
> >> ----- Original Message ----- From: Phil Sieg
> >> To: Galen
> >> Cc: Peter Jourdain ; Jay Sexton ;
> classicrendezvous@bikelist.org
> >> Sent: Saturday, September 10, 2005 6:43 PM
> >> Subject: Re: [CR]e-bay marinoni, the sultan, and
> a seller beware
> >>
> >>
> >> That's it! OK, here's the deal - for the last
> time:
> >>
> >> Here's the auction. Please note both item
> description and cropped
> >> photos. Also note ending date and payment date.
> Then check his
> >> feedback and note the positive feedback left by
> me on 1 September when I
> >> received the bars and stem. Yes, despite my
> reservations, I left
> >> positive feedback. Then check my feedback and
> note that despite paying
> >> his BIN price and doing so promptly, he hasn't
> left me any positive
> >> feedback (at least as of right before I typed
> this).
> >>
> >> Today I finally received an answer to the e-mail
> I sent on the 1st, no
> >> doubt at Jay's prompting since it came after this
> discussion started.
> >> It was essentially a form letter recounting all
> the happy customers and
> >> how his packing was never a problem. No
> recognition that he just threw
> >> the bars and stem in a cobbled-together box with
> no protective padding
> >> and hoped for the best. No "I'm sorry"; no "I was
> in a hurry and should
> >> have taken more care", didn't even address me by
> name. Just a bunch of
> >> BS trying to make it my problem and signed The
> Sultan. Couldn't even
> >> sign his real name.
> >>
> >> So the gist is I paid his BIN price, paid within
> minutes of auction
> >> close using PayPal, got no after sale
> communication advising me when my
> >> items had shipped or when I might expect them,
> received them in a state
> >> unexpected based on the description, found that
> they were just thrown in
> >> an empty box and mailed, have received no
> positive feedback though I
> >> have left same, and now receive e-mails in my
> inbox from list members
> >> calling me essentially a whiner and problem
> customer (and suggesting
> >> that maybe I'm just lying). Great. Maybe his
> spam filter is
> >> responsible for the e-mail SNAFU, but it doesn't
> account for the rest.
> >>
> >> Glad all of you have had such positive
> experiences. BUT I DIDN'T.
> >> Ask Greg Parker or Ray Dobbins (among others)
> what kind of customer I am
> >> if you think I'm making shit up. And read my
> feedback. But stay the
> >> hell out of my inbox with your thinly veiled
> character assassinations.
> >>
> >> FWIW, I've had 5 transactions since the first of
> August with
> >> wwcyclery. All went off without a hitch. Each
> item was exactly as
> >> advertised and delivered promptly properly
> packed. And wwcyclery always
> >> left positive feedback for me. But according to
> our fellow list members
> >> I'm a whiner and a liar so you probably shouldn't
> trust what I say.
> >>
> >> And Galen, I'm not teeing off on you. You just
> got the "boil over".
> >>
> >> Phil "I'll know better than to ever do this
> again" Sieg
> >> Knoxville, Tennessee
> >>
> >>
> >>
> >> Galen wrote:
> >> Phil & all,
> >>
> >> I have purchased several items from The Sultan
> and he has always
> >> been fairly quick to answer questions and very
> honest in his
> >> descriptions. Sometimes too honest, and some good
> items go for low bids.
> >> I once purchased a derailleur from him that had a
> barely perceptible
> >> crack. Not really noticeable, but enough to
> discourage me from using it
> >> for anything except display. He fully refunded my
> money, including the
> >> shipping fee, and never asked for "confirmation."
> Brooks is an honest
> >> guy, and your experience seems a little out of
> the norm for him.
> >>
> >> Galen Poole
> >> Back in power in Jackson, MS
> >> ----- Original Message ----- From: "Phil Sieg"
> >> <triodelover@comcast.net>
> >> To: "Peter Jourdain" <pjourdain@yahoo.com>
> >> Cc: "Jay Sexton" <jvs@sonic.net>;
> <classicrendezvous@bikelist.org>
> >> Sent: Saturday, September 10, 2005 12:45 PM
> >> Subject: Re: [CR]e-bay marinoni, the sultan,
> and a seller beware
> >>
> >>
> >>
> >> Peter,
> >>
> >> I e-mailed my concerns about his packaging
> and product description
> >> and he didn't respond to that either. If anyone
> thinks I'm being harsh,
> >> see the feedback for "old, gray and definitely in
> the way". As several
> >> list members can attest, I pay promptly at
> auction's end. No one has
> >> ever had to chase me down for payment.
> >>
> >> Phil Sieg
> >> Knoxville, Tennessee
> >>
> >> Peter Jourdain wrote:
> >>
> >>
> >> I have thrice e-mailed questions to The
> Sultan early
> >> on during ebay auctions. In no case did he
> respond. He
> >> has neat stuff, good photos and
> descriptions, but I
> >> make it a practice of not buying from folk
> who do not
> >> respond to simple inquiries. I would say
> he lost at
> >> least a dozen sales from me for stems,
> wheelsets,
> >> framesets, etc., because after three
> strikes I gave
> >> up. I would like to buy from him, but I'm
> not sure he
> >> understands who his best customers are or
> might
> >> possibly be.
> >>
> >> Peter Jourdain
> >> Whitewater, Wisconsin
> >>
> >>
> >>
> >> --- Jay Sexton <jvs@sonic.net> wrote:
> >>
> >>
> >>
> >> The Sultan is a friend of mine and has
> not yet
> >> joined the list, depite my urgings.
> However, I can vouch for
> >> him. I will
> >> pass on the concerns expressed here and
> I am sure he will
> >> consider them. He's an okay guy.
> >>
> >> He offered the Marinoni to me and I
> would have
> >> bought it if it was my size. It has
> been used. Not
> >> maintained the best
> >> during it's life, but not crashed
> either.
> >>
> >> I cannot recommend doing business with
> e-bay seller
> >> wwcyclery/profitcycling. When I sent a question
> >> about an item for sale, he was
> condescending towards me in
> >> reply. I
> >> responded in as objective a manner as I
> could, and he then
> >> petulantly blocked
> >> me from further bidding on his items.
> >> And a reminder.....next Saturday, the
> 17th is the
> >> Sonoma County Vintage ride. Be there or
> be square! E-mail
> >> me for
> >> details if interested.
> >>
> >> Jay Sexton
> >> Sebastopol, CA
> >>
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> >>
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