Date: Wed, 11 Jan 2006 20:12:55 -0800 From: firstname.lastname@example.org To: classics rendezvous <email@example.com> Subject: [CR] USPS and insurance, claims etc
I have a few questions regarding shipping some vintage bike parts to a fellow lister.
It's been two weeks since I shipped a box of rims to someone and after they patiently waited for this amount of time, they contacted me to let me know.
A) is two weeks too long for a priority package to get from SF to Chicago? B) has anyone on the list had to file an insurance claim for lost items with the USPS? How'd that go? C) how can my buyer help me essentially prove a negative, that an item hasn't arrived? D) what was used to prove the value of the lost item?
rob hawks richmond, ca
Yes, it should not take that long. I'm willing to bet money that the package is sitting somewhere at the recipient's Post Office, or it got mis-routed temporarily, or it may be coming back for insufficient postage (rare).
I shipped a Raysport frameset via Priority Mail to a customer in California a while back, and after 2+ weeks, he still hadn't received it. He had a P.O. Box address, and when he again went back and was persistent in questioning his P.O., lo and behold they "found it." Since these are both oversize boxes, perhaps the two situations are similar.
Greg "USPS never lost one of mine yet, 1000s so far" Parker Dexter, Michigan http://www.bicycleclassics.com
(Knock on fake wood....).