Hello to all!
I just received, this morning, my first foreign purchase from e-Bay. It is a very cool ALAN bike, sized for a child (or very small adult)- 22' tubulars, 155mm cranks, jr. Concor seat, etc. Only one small problem- while unpackaging the bike (which was very poorly packaged), I discovered that it has a broken frame. The RH seatstay has parted company with the seat lug, leaving about a 1/8" gap between these two pieces. I don't feel that the poor packaging caused this- it is a break much more typical of hard use , than of shipping damage. The Italian seller was not a bike specialist; their line of work seems to be vintage scooters & motorcycles (and other antique items), and the break was in a place that only a fairly skiled mechanic would notice it, so I am pretty convinced that the frame was broken when the seller obtained it from it's previous owner. I have e-mailed the seller; but will probably not hear back for at least a day. I would greatly appreciate any input/advice from fellow listers who have been through this sort of thing- how it was resolved, how long, steps I can take to get a speedy resolution,etc. The transaction was conducted through PayPal, where I am a verified buyer/seller; should I call them, or would I be wasting my time? Any info appreciated!
Larry Myers, Portland, OR, USA email@example.com
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