Re: [CR]Poor experience with well known CR List member and eBay seller

(Example: Production Builders:LeJeune)

Date: Sat, 30 Jun 2007 17:48:09 +0000 (GMT)
From: <gholl@optonline.net>
Subject: Re: [CR]Poor experience with well known CR List member and eBay seller
In-reply-to: <332057.47812.qm@web60418.mail.yahoo.com>
To: Raymond Dobbins <raydobbins2003@yahoo.com>
References: <837551.77390.qm@web82215.mail.mud.yahoo.com>
cc: Classic Rendezvous <classicrendezvous@bikelist.org>

I know nothing about this e-Bay incident, but, I'm reminded of a story, surely apocryphal, attributed to Abe Lincoln, during his years as a country lawyer. Lincoln was defending a man accused of killing a neighbor's dog with a pitchfork when the dog attacked him. The plaintiff's attorney asked Lincoln why his client didn't use the "other end" of the pitch fork on the dog. Lincoln quickly responded, "why didn't your client's dog attack my client with its other end?" George Hollenberg MD Westport, CT, USA


----- Original Message -----
From: "Raymond Dobbins"
Date: Sat, 30 Jun 2007 10:49:00 -0000
Subject: Re: [CR]Poor experience with well known CR List member and eBay seller
To: "Jerome & Elizabeth Moos", "Dr. Paul J.Wilson", classicrendezvous@bikelist.org


> Paul,
>
> Your very first message to Matteo started with "I am about to
> leave "negative feedback"...
>
> This is what I would expect from someone who is difficult to
> work with and has poor conflict-resolution skills. With that
> first sentence and the tone of the rest of your messages to
> Matteo, I am not surprised at the results.
>
> But hey, thanks for the warning.
>
> Ray Dobbins
> Miami FL USA
>
>
> Jerome & Elizabeth Moos wrote:
> Well, to be honest, I have to say I do believe you are being
> petty. I'm always reluctant to leave negative feedback for a
> list member, and I most certainly would not do so over something
> so cheap as a sticker. I guess collectors are obsessive by
> nature, but sometimes one has to try to view things with some
> sense of perspective.
>
> Regards,
>
> Jerry Moos
> Big Spring, TX
>
> "Dr. Paul J.Wilson"
> wrote:
> Hi All and Matteo,
> I had a bad experience on eBay. The Seller is a CR list member
> that
> is well known and probably well received by many and therefore,
> I can
> expect many to reply on his behalf. I know I have appreciated
> the
> many different auctions that he has had. Member or not, I think,
> it
> is good for members to be aware of this troubling individual.
>
> Prologue:
> I am sure many CR members have had terrific transactions with
> Matteo.
> I too have had a few. But when things go wrong, sometimes the
> true
> nature and class of the individual comes out. Many may think my
> experience is petty, and in some aspects it is. However, the
> source
> of my significant disturbance was Matteo poor attitude and
> non-businessman like handling of the situation. In the end, I
> concluded that Matteo felt he could handle my situation as he
> pleased
> and without any repercussions. I may be just venting, but I do
> feel
> better by sending out this email.
>
> Event:
> This is an account of 100% of communications with Seller "Matteo
> Brandi" AKA on
> eBay "Yourstreetdealor"
> illfiorentino@aol.com, AKA Seller
> Information Omar Rashid Fiesole, FI 50014 Italy
>
> Details for item number: 110129804232 Item title: vintage
> cinelli
> sticker decal 1 ft long Item URL:
> http://ebay.com/<blah>
> End date: Saturday, May 26, 2007 13:31:11 PDT
>
> 5-26-7 Won: You Won eBay Item: vintage cinelli sticker decal 1
> ft
> long (110129804232) >Described as NEW
>
> Date: Sun, 27 May 2007 06:43:16 -0700 Subject: Receipt for Your
> Payment to peltsone@yahoo.it To: Paul
> Wilson
> From:
> "service@paypal.com"
>
>
> Hi Matteo,
> I am about to leave "negative feedback" for the Cinelli sticker.
> Item number: 110129804232 The reason: The decal was shipped
> folded resulting in a permanent flaw, and was a bit dirty. I
> thought
> I should contact you before doing so. I can send a picture of
> the
> decal as I received it if you wish. Paul
>
> Sellers message reads:
> no need to leave negative feedback.please ship the decal to a
> friend
> of mine in NJ,ill pay for shipping.i believe another one,that i
> can
> ship.
> Matteo
>
> Hi, Matteo
> You seem to have rushed your response to me and left me with
> uncertainty.Matteo, your message does not:
> 1. Say where to ship to your friend.
> 2. How you will repay me for shipping.
> 3. Your last sentence structure seems incomplete. Are you saying
> that
> you think you may have another one you can provide?
> Matteo, I don't want to ship the sticker, be out of money for
> the
> sticker, out of money for shipping it, and then find out that
> you
> really don't have another sticker. I would be willing to get
> another
> sticker. But PLEASE take the time to address this issue clearly
> &
> concisely so I don't waste any more time interpreting your message.
> Thanks, Paul
>
>
> Hi Matteo,
> I still have not received your response to my response about the
> poor
> condition of this decal. I want to put this issue to rest asap.
> It
> has been about a week since our last email. Please respond asap. Paul
>
> Matteo
> I see that I do have a response, and it is dated 6-25-7. This is
> 6
> days after my last request. Not a "service oriented" gesture on
> your
> part. Your attitude throughout this transaction has been poor
> and
> dismissal. I have done business with you in the past, but this
> transaction stinks. How about something like this. "Oh, I am
> terribly
> sorry for the problem and am pleased to remedy it quickly. Here
> is
> what I will do immediately".
> Yes, and I do stiffen when stiffed!
> Do what you want to do about the refund. The money is not
> important,
> but the feelings are!
> Paul
>
> Paul
> PLease,i say ,PLEASE,leave me a negative feedback.Im refunding
> th
> emoney now plus the cover for s/h cost to Nj for the sticker.
> Matteo
>
>
> Here is what I left for feedback>>Item: New decal, shipped
> folded &
> dirty. Communications slow & terrible attitude
>
>
>
> Final comments:
> The item I won was cheap, but supposed to be new, & was received
> poorly. I was more than fair when I complained to Matteo so that
> he
> would have a chance to remedy the problem. He rushed a response
> that
> left me unable to proceed without contacting him again. Time
> wasted,
> but I had to contact him again. Matteo responded 6 days later
> with a
> poor attitude. He has not apologized to this day. He is
> uncaring, and
> apparently to busy to deal with a transaction that he has been
> paid
> for, yet not too busy to place other auctions. It is his
> attitude
> that I have such a problem with.
> It has been my experience that people with Matteo's type of
> attitude
> can be a significant problem whether the problem is over pennies
> or
> thousands.
>
> I think without feedback such as mine contained herein, some
> people
> will disrespect others just because they can. With poor
> feedback,
> perhaps some of these people will be hesitant to carry on.
>
> Paul
> Paul J. Wilson
> Cell (408) 395-2020, Temecula, California>>(951) 587-3632,
> San Jose, California 95124, USA>>(408) 377-1710
>
> email: paul@wilsondesigns.net
> http://www.wilsondesigns.net
>
> --
>
> _______________________________________________
>
>
>
> _______________________________________________
>
>
>
> _______________________________________________
>

George Hollenberg MD
CT, USA