[CR]Re: Order fullfilment and customer relations management

In-Reply-To: <MONKEYFOODyMVYUQMcY00003226@monkeyfood.nt.phred.org>
From: Richard Risemberg <rickrise@earthlink.net>
Date: Mon, 27 Aug 2007 16:41:22 -0700
To: classicrendezvous@bikelist.org
Subject: [CR]Re: Order fullfilment and customer relations management

On Aug 27, 2007, at 4:29 PM, classicrendezvous-request@bikelist.org wrote:
> So all said and done I have to side with Chuck on this one. He may
> not have
> been diplomatic in the way he conveyed this but it seems to be a valid
> point. I'm sure some of you will disagree but so be it...

I'm with Chuck too, and not just because he's a friend. I also sell things, on the internet and through various lists, including this one. But I certainly wouldn't use this list for CRM emails.

It's one thing to offer an item or product which would be of interest to listmembers; it's another to use the list for follow-up emails. Then the subject matter is no longer the item; it is the sale. The sale itself is off-topic.

My 2 cents.

Rick Rsiemberg Los Angeles, CA -- Richard Risemberg http://www.bicyclefixation.com http://www.newcolonist.com http://www.rickrise.com