Just now reading these posts. I have spent thousands with Matteo and he always does the right thing. His handle of the American English language is readable but totally superior to my grasp of written Italian :-). Matteo is a good person, please be as you can allow.
Best to all,
Guy Apple Sunnyvale CA
>From: "Dr. Paul J.Wilson" <email@example.com>
>Sent: Jun 30, 2007 10:51 AM
>To: LouDeeter@aol.com, firstname.lastname@example.org, email@example.com
>Subject: Re: [CR]Poor experience with well known CR List member and eBay seller
>Hi All and Matteo,
>After reviewing all the responses both many negative and many
>positive (curiously many positive responses were sent to me "off
>list", while all negative were sent "on list"), and must digest it
>all and conclude that what Lou Deeter has written below is profound
>and enlightening to me.
>I would like to apologize for being impatient and jumping the gun.
>Sometimes, when "all the moons are in alignment", things can get off
>beat. I am sure all of us have had experiences where they really
>didn't like someone, right from the start. Then things just escalate
>from there. Perhaps I was uptight at the time. Maybe if I were a
>common eBay seller I would have had a different perspective from the
>In any event, I would like to still maintain my ascertains about
>Matteo's poor attitude and non-business like manner of handling the
>And again, I would like to apologize for my impatience and not taking
>the time to work through the problem. In the future I should step
>back and see if there is another perspective.
>I will do what is necessary, if there is any mechanism, to remove the
>"negative feedback". Perhaps Matteo can challenge the "negative
>feedback" and I can acknowledge a resolution.
>At 1:05 PM -0400 6-30-07, LouDeeter@aol.com wrote:
>>Paul, in my opinion Matteo responded that he was going to make you
>>whole by sending you a new sticker, but he wanted you to know that
>>he wanted you to send the old one to his friend in NJ. I find
>>that communication to be totally acceptable. That he didn't give
>>you all the details about how he would refund your 40 cents for
>>postage to NJ or give you the address to send it isn't critical.
>>You could have easily said, "Fine, send the new decal, then I'll
>>send the bad one to NJ. Please send me the address to ship and let
>>me know how you want to reimburse me the 40 cents for postage."
>>This sounds like to me that you have higher expectations and are a
>>bit more impatient that perhaps was necessary. I hate to see
>>anyone, listmember or not, get negative feedback when they have
>>attempted to make a deal right. For the record, I've known Matteo
>>since before he joined the list. I've had wonderful experiences
>>emailing him, eating Italian food in New York, and purchasing his
>>items both on and off Ebay. Matteo's one of the good ones. Lou
>>Deeter, Orlando FL USA
>>See what's free at http://www.aol.com.
>Paul J. Wilson
>Cell (408) 395-2020, Temecula, California>>(951) 587-3632,
>San Jose, California 95124, USA>>(408) 377-1710