Re: [CR]Poor experience with well known CR List member and eBay seller


Example: Racing

Date: Sat, 30 Jun 2007 15:19:26 -0700 (PDT)
From: Derek Willburn <morganx9@yahoo.com>
Subject: Re: [CR]Poor experience with well known CR List member and eBay seller
To: classicrendezvous@bikelist.org
In-Reply-To: <a0611043dc2abfcee25ce@[10.0.1.2]>


In Dr. Wilson's posting of communications with Matteo on this decal auction, I read no "bad" attitude from Matteo. Dr. Wilson is wrong about the matter and Matteo deserves an apology from him. Poeple like Matteo provide needed/wanted bicycles and parts that we in the vintage community hold dear. Cheers, Derek Willburn Long Beach, CA USA

--- "Dr. Paul J.Wilson" <paul@wilsondesigns.net>
wrote:


> Hi All and Matteo,

> I had a bad experience on eBay. The Seller is a CR

> list member that

> is well known and probably well received by many and

> therefore, I can

> expect many to reply on his behalf. I know I have

> appreciated the

> many different auctions that he has had. Member or

> not, I think, it

> is good for members to be aware of this troubling

> individual.

>

> Prologue:

> I am sure many CR members have had terrific

> transactions with Matteo.

> I too have had a few. But when things go wrong,

> sometimes the true

> nature and class of the individual comes out. Many

> may think my

> experience is petty, and in some aspects it is.

> However, the source

> of my significant disturbance was Matteo poor

> attitude and

> non-businessman like handling of the situation. In

> the end, I

> concluded that Matteo felt he could handle my

> situation as he pleased

> and without any repercussions. I may be just

> venting, but I do feel

> better by sending out this email.

>

> Event:

> This is an account of 100% of communications with

> Seller "Matteo

> Brandi"

> <<mailto:cheroketz@libero.it>cheroketz@libero.it>

> AKA on

> eBay "Yourstreetdealor"

> <mailto:illfiorentino@aol.com>illfiorentino@aol.com,

> AKA Seller

> Information Omar Rashid Fiesole, FI 50014 Italy

>

> Details for item number: 110129804232 Item title:

> vintage cinelli

> sticker decal 1 ft long Item URL:

>
<<http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=1101298042>http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=110129804232&sspagename=ADME:B:RTQ:US:1><http://cgi.ebay.com/ws/eBayISAP>http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=110129804232&sspagename=ADME:B:RTQ:US:1

>

> End date: Saturday, May 26, 2007 13:31:11 PDT

>

> 5-26-7 Won: You Won eBay Item: vintage cinelli

> sticker decal 1 ft

> long (110129804232) >Described as NEW

>

> Date: Sun, 27 May 2007 06:43:16 -0700 Subject:

> Receipt for Your

> Payment to

> <mailto:peltsone@yahoo.it>peltsone@yahoo.it To:

> Paul

> Wilson

>
<<mailto:paul@wilsondesigns.net>paul@wilsondesigns.net>

> From:

> "<mailto:service@paypal.com>service@paypal.com"

> <<mailto:service@paypal.com>service@paypal.com>

>

> Hi Matteo,

> I am about to leave "negative feedback" for the

> Cinelli sticker.

> Item number: 110129804232 The reason: The decal

> was shipped

> folded resulting in a permanent flaw, and was a bit

> dirty. I thought

> I should contact you before doing so. I can send a

> picture of the

> decal as I received it if you wish. Paul

>

> Sellers message reads:

> no need to leave negative feedback.please ship the

> decal to a friend

> of mine in NJ,ill pay for shipping.i believe another

> one,that i can

> ship.

> Matteo

>

> Hi, Matteo

> You seem to have rushed your response to me and left

> me with uncertainty.

> Matteo, your message does not:

> 1. Say where to ship to your friend.

> 2. How you will repay me for shipping.

> 3. Your last sentence structure seems incomplete.

> Are you saying that

> you think you may have another one you can provide?

> Matteo, I don't want to ship the sticker, be out of

> money for the

> sticker, out of money for shipping it, and then find

> out that you

> really don't have another sticker. I would be

> willing to get another

> sticker. But PLEASE take the time to address this

> issue clearly &

> concisely so I don't waste any more time

> interpreting your message.

> Thanks, Paul

>

>

> Hi Matteo,

> I still have not received your response to my

> response about the poor

> condition of this decal. I want to put this issue to

> rest asap. It

> has been about a week since our last email. Please

> respond asap. Paul

>

> Matteo

> I see that I do have a response, and it is dated

> 6-25-7. This is 6

> days after my last request. Not a "service oriented"

> gesture on your

> part. Your attitude throughout this transaction has

> been poor and

> dismissal. I have done business with you in the

> past, but this

> transaction stinks. How about something like this.

> "Oh, I am terribly

> sorry for the problem and am pleased to remedy it

> quickly. Here is

> what I will do immediately".

> Yes, and I do stiffen when stiffed!

> Do what you want to do about the refund. The money

> is not important,

> but the feelings are!

> Paul

>

> Paul

> PLease,i say ,PLEASE,leave me a negative feedback.Im

> refunding th

> emoney now plus the cover for s/h cost to Nj for the

> sticker.

> Matteo

>

>

> Here is what I left for feedback>>Item: New decal,

> shipped folded &

> dirty. Communications slow & terrible attitude

>

>

>

> Final comments:

> The item I won was cheap, but supposed to be new, &

> was received

> poorly. I was more than fair when I complained to

> Matteo so that he

> would have a chance to remedy the problem. He rushed

> a response that

> left me unable to proceed without contacting him

> again. Time wasted,

> but I had to contact him again. Matteo responded 6

> days later with a

> poor attitude. He has not apologized to this day. He

> is uncaring, and

> apparently to busy to deal with a transaction that

> he has been paid

> for, yet not too busy to place other auctions. It is

> his attitude

> that I have such a problem with.

> It has been my experience that people with Matteo's

> type of attitude

> can be a significant problem whether the problem is

> over pennies or

> thousands.

>

> I think without feedback such as mine contained

> herein, some people

> will disrespect others just because they can. With

> poor feedback,

> perhaps some of these people will be hesitant to

> carry on.

>

> Paul

> Paul J. Wilson

> Cell (408) 395-2020, Temecula, California>>(951)

> 587-3632,

> San Jose, California 95124, USA>>(408) 377-1710

>

> email:

>
<mailto:paul@wilsondesigns.net>paul@wilsondesigns.net

>

>
<http://www.wilsondesigns.net>http://www.wilsondesigns.net

>

> --