RE: [CR]On the road help

(Example: Humor:John Pergolizzi)

From: "Robb Rasmussen" <okmain@hotmail.com>
To: Jerome & Elizabeth Moos <jerrymoos@sbcglobal.net>, <wheelman@nac.net>, <classicrendezvous@bikelist.org>
Subject: RE: [CR]On the road help
Date: Wed, 23 Jan 2008 22:15:31 +0000
In-Reply-To: <96056.65075.qm@web82211.mail.mud.yahoo.com>
References: <20645.65.220.90.243.1201120576.squirrel@webmail.nac.net>


So often, Jerry, it seems that riders like that shopped many stores before buying, often buying only on price, then when they have an emergency they try a store and then badmouth you when you don't drop everything and do it now and for free, because "they might buy something here later"

Just so you know, we do drop everything and offer free adjustment for one year for anything we have sold.

and teach maintenance, and discount our tuneups for past one year, again, when it was purchased here.

Just telling you from 35 years behind the counter at a local bike shop.

But I wouldn't choose any other profession.

Robb Rasmussen Sioux River Bicycles & Fitness Since 1977 501 Main Ave Brookings, SD 57006 http://www.501main.com


> Date: Wed, 23 Jan 2008 13:19:45 -0800> From: jerrymoos@sbcglobal.net> Sub ject: Re: [CR]On the road help> To: wheelman@nac.net; classicrendezvous@bik elist.org> > Unfortunately, all too common today. When I was riding with a large club in Houston, I several times made repairs for fellow club members
   on club rides. Usually just a minor adjustment or retightening that one co uld easily do with a typical multitool, but the riders, often on carbon fib re frames, didn't have a clue how to do it. I will say I usually received a
   thank you, but it amazed me that so many club riders evidently took their bikes to the shop for the simplest adjustments. With this level of technica l ignorance, you'd think the LBS owners would be getting rich, but somehow I don't think they are.> > Regards,> > Jerry Moos> Big Spring, TX> > > > wh eelman@nac.net wrote:> All the discussion on help given for parts scroungin g let me reflect on> how many times I happened upon a poor soul who needed help on the road. My> all time favorite was coming upon a guy who was on wh at we might call an> economy road bike with several miles on it. It was loa ded with panniers> and kind of grungy. He was stopped on the side of the ro ad looking over> his bike and trying the kick to fix method. When I pulled up the first> thing I noticed was the chain had fallen off the front ring b ut was> bunched up in the front derailleur. Strangely enough the same was g oing on> in the back. After having corrected that I noticed that his brake levers> we installed inside the drops and asked him why. He told me that th ey came> loose and wound up that way. I then corrected that, next one of hi s> calipers was on in reverse. After questioning that he explained that the
> pads kept coming out the other way. I reversed the caliper and the pads. I> noticed his seat was kind of low for his size. After giving a quick twis t> to see if it was loose, it just spun freely, he said he could not figure
> out how to fix that. Another hex wrench solved that problem. I could go o n> but you get the idea, nearly a full tune up on the road.> > I believe Mi key Schimdt was with me and assisted for this one or perhaps> it was anothe r CR member. I do not recall a thanks from the guy but it did> give me a st ory to remember the rest of my life.> > Ray Homiski> Elizabeth, NJ> > _____ __________________________________________> Classicrendezvous mailing list>
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