Re: [CR]ebay feedback

(Example: Events)

Date: Sat, 14 Jun 2008 13:20:28 -0700
From: "Dan Kehew" <>
Subject: Re: [CR]ebay feedback
In-Reply-To: <>
References: <>

> I can see where some of the feedback change came from.
> Sellers often insist no feedback until buyer leaves feedback for the seller.
> In this way the seller bludgeons the buyer into leaving positive feedback
> to avoid receiving negative feedback for a less than perfect seller.

John hit it on the nose. I hear sellers here talking about it being balanced before, and cringe. It wasn't balanced.

But it's not balanced now, either.

I have been in a position, twice, where I wanted to work out a problem with a seller and got no satisfaction despite making numerous suggestions and being clear that I didn't want to put the whole burden on the seller. Didn't stop either seller from prompting me to leave them positive feedback, and noting that I wouldn't get my positive feedback until I left a positive for them.

I left nothing and, despite more than deserving it, got no feedback myself. That is a system that's broken.

So why didn't a middle ground get chosen? Let us see how many buyers chose not to leave feedback, for whatever reason? Easy enough to see whose "no feedback left" numbers start climbing. And it still gives sellers a chance to leave negatives for hard-head buyers. (Only, you know, there might be retaliation!)

-- Dan Kehew, Davis California USA