RE: [CR]KOF, Elation then Disappointment on Ebay

(Example: Production Builders)

Date: Thu, 9 Oct 2008 11:22:55 -0700 (PDT)
From: "jeffrey piwonka" <>
Subject: RE: [CR]KOF, Elation then Disappointment on Ebay
To: C R List <>
In-Reply-To: <>

after having to file (just a bit) a rear dropout and straighten the der. hanger i have a strong disliking of bikes shipped without the rear wheel installed. of course UPS can sometimes really beat the crap out of a package too.

Jeff Piwonka
Austin, Texas, USA

--- On Thu, 10/9/08, CyclArt Shop wrote:

> From: CyclArt Shop <>
> Subject: RE: [CR]KOF, Elation then Disappointment on Ebay
> To: "C R List" <>, "Jose Villaluz" <>
> Date: Thursday, October 9, 2008, 1:08 PM
> Jose,
> We ship and receive bikes and frames to and from all over
> the country and
> beyond, so I get to do and see a LOT of packing jobs. In my
> experience, bike
> shops are no better than anyone else at packing frames or
> bicycles. In fact,
> I would say they are worse. They tend to under-pack them
> compared to owners,
> who put considerably more care into their packing.
> The person who packed the bike is responsible for the
> damage, no question.
> NOTHING in the box should have been loose enough to hit
> anything else unless
> the box got run over by a truck.
> Sure, it can be fixed (I know another shop that can do it
> <wink>.)
> Anyone who plans on shipping one soon may feel free to
> contact me about how
> to properly pack a bike for shipment.
> Greg Reiche
> CyclArt
> Vista, CA USA
> -----Original Message-----
> From:
> []On Behalf Of
> Jose
> Villaluz
> Sent: Wednesday, October 08, 2008 9:31 PM
> To:
> Subject: [CR]KOF, Elation then Disappointment on Ebay
> Greetings All,
> This is not the first time this has happened and as long as
> I buy and sell
> bikes from the far reaches of the planet it won't be
> the last. I "won" an
> auction for a Dave Moulton Fuso last week (Ebay item #
> 250300880559) for
> what I thought was a fair price. In order to ensure
> it's safe arrival I
> wanted professional packing and I contacted a bicycle shop
> that claimed to
> be able to do the job (wrong, wrong, wrong). Prior to
> packing up the bike I
> asked an employee at the sop to give the bike a once over
> to be sure it
> didn't show obvious signs of damage not disclosed in
> the ad. The guy said
> the bike looks new and verified it was in fantastic shape.
> The packing job
> could not have been more inadequate to the task and these
> pictures show the
> results. The employee and seller were both right in that
> other than this now
> seriously screwed up seat tube the bike was in fantastic
> shape. Some of the
> damage was also likely to have been caused by rough/poor
> handling. Names of
> guilty parties withheld for their own safety. A warning to
> all: make no
> assumptions about the ability of a shop to properly pack a
> bicycle for
> transport. Thanks for reading this was mildly therapeutic.
> BTW neither
> packer or shipper is stepping up and taking responsibility
> but it appears
> that the seller is doing what he/she can to get this right
> - bike was
> insured. In all seriousness, anyone with a 56cm - 58cm
> Moulton Fuso they
> want to sell? Cheers All.
> Jose Villaluz
> Wesptort, CT
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