Hi,
Friday, December 12, 2008, 3:51:05 PM, Jerome & Elizabeth Moos wrote:
> I don't agree that most framebuilders lack interest in their past
> productio n. Many of them maintain extensive build records and most
> can be quite h elpful. But they are trying to make a living in a
> difficult business, so they have limited time to talk about bikes
> built years ago.
FWIW: a few years ago I saw a custom Rivendell on the internet, for sale from a used bike dealer. I called the dealer, found out the serial # from him, and called Rivendell with that info, asking about the frame sizing. The Riv guys on the phone were most helpful, they gave me all the relevant details about the bike in no time, and after I'd bought the bike, they even sent me a paper copy of the original order (with the name of the person who ordered it blacked out) - with all the frame details. I was very impressed with that kind of service... but I have to confess it never occurred to me to pay 10% or whatever to Rivendell...
--
Cheers,
Dmitry Yaitskov,
Toronto, Canada.