I am impressed by your wisdom...seriously. I think you also saw this situation as product of buyers remorse as I do.
The real problem is with the buyer's internal discussion as opposed the item itself.
I also agree with your opinion regarding the amount paid for the item, (my idea of desireable cog range is 12-21). Your ability to still be accomodating is very admirable as well.
I will be looking to you to make my next purchase.
> From: firstname.lastname@example.org
> To: email@example.com
> Date: Sun, 17 May 2009 09:33:47 -0500
> Subject: Re: [CR] Group wisdom requested - eBay ethics
> In my many-year experience on eBay, it is rare that someone wants a refund
> for any reason. I have no doubt whatsoever that the buyer realized that he
> paid way too much (in my opinion) for that freewheel. His saying "I don't
> like the sound" is BS and that makes him a putz.
> Honestly, I really appreciate retail stores offering very generous return
> policies- I have taken advantage of them many times. And, even though eBay
> auctions aren't equal to retail stores, I always conduct my sales with the
> attitude that if both parties aren't happy, then it was a bad deal.
> I'd accept the return- some deals work out fine, and some don't, that's the
> way the cookie crumbles for me.
> I would clearly warn him, though, that if there is ANY damage to the removal
> notches, the deal is OFF. He has to take the good with the bad too.
> John Barron
> Minneapolis MN USA