Re: [CR] Disappointing Cyclart experience

(Example: Events)

Date: Tue, 18 May 2010 15:53:06 -0700
From: <mrrabbit@mrrabbit.net>
To: W PAUL PATZKOWSKY <oldtrikerider@q.com>
References: <1274202916.4bf2cb2400a43@webmail.b2b2c.ca> <4BF2D519.8050206@oxford.net> <95810.70257.qm@web84107.mail.mud.yahoo.com> <SNT112-W397599E276BF0D89C8180DAAE10@phx.gbl>
In-Reply-To:
Cc: classicrendezvous@bikelist.org
Subject: Re: [CR] Disappointing Cyclart experience


Dale Saso of San Jose, CA...lives in my neighborhood as I recently found out.

=8-)

Robert Shackelford San Jose, CA USA

Quoting W PAUL PATZKOWSKY <oldtrikerider@q.com>:
>
> I've had good luck with Mark Nobillette. He's done two repairs for me.
> Most recently a twisted fork for my 79 Mercian. After hitting a parked car
> at about 22-23 mph, the front dropouts didn't lineup anymore. $50.00 had me
> back on the road. Thanks, Mark!
>
>
>
> Paul Patzkowsky
>
> Longmont, Colorado
>
> > Date: Tue, 18 May 2010 11:31:28 -0700
> > From: ajft1942@yahoo.com
> > To: johnb@oxford.net; classicrendezvous@bikelist.org;
> paul.ozzello@b2b2c.ca
> > Subject: Re: [CR] Disappointing Cyclart experience
> >
> > Paul,
> >
> > Call John Trumble of Franlin Frame. I am very happy with his work, and he
> is not arrogant like some others.
> >
> > Tony Taylor
> > Manchester NH
> >
> >
> >
> >
> > ________________________________
> > From: John Betmanis <johnb@oxford.net>
> > To: classicrendezvous@bikelist.org
> > Sent: Tue, May 18, 2010 1:57:45 PM
> > Subject: Re: [CR] Disappointing Cyclart experience
> >
> > Why not try Velocolour in Toronto?
> >
> > http://www.velocolour.com/
> >
> > --
> > John Betmanis
> > Woodstock, Ontario
> > Canada
> >
> > On 18/05/2010 1:15 PM, paul.ozzello@b2b2c.ca wrote:
> > >
> > > I sent my 1985 Bianchi Veloce to Cyclart for repair. It's a middle of the
> road
> > > model that doesn't have much monetary value, but it was my first real
> bike and
> > > I won a number of races with it when I was a kid; so it has a great deal
> of
> > > sentimental value. The top tube has a minor dent from a collision I had
> with a
> > > car 25 years ago that I've wanted to have repaired ever since. A number
> of
> > > people recommended Cyclart so I emailed Jim Cunningham.
> > >
> > > I told him what I wanted done, remove the dent, keep the existing paint,
> and
> > > touch up some of the larger eyesores. He said that was a pretty basic
> repair
> > > and suggested I send it to him for an estimate. When I eventually got
> the
> > > estimate, it was for a dent repair and a cheap powder coat. I called Jim
> and
> > > explained to him how keeping the original paint was very important to me,
> that
> > > I didn't mind if it didn't come out perfect.
> > >
> > > You could tell from the conversation he didn't want to be bothered, going
> on
> > > about how his painters/artists wouldn't find much motivation from such a
> job,
> > > that there was little satisfaction or gratification to be had from such
> a
> > > project. After I told him how much the bike meant to me, he appeared to
> > > understand and accepted to give me a quote for the work requested.
> Several few
> > > weeks later, Jim obviously changed his mind; I got a mail from Susan with
> the
> > > original estimate (dent removal plus re-finish).
> > >
> > > I contacted Cyclart once again asking for a quote for a complete
> CycleTique
> > > treatment for the frame realizing it would be costly. Apparently, Cyclart
> has
> > > no interest in doing the work and offered to send me back the frame as
> is.
> > >
> > > Were my expectations too high? I was willing to spend considerably more
> than
> > > what the bike was worth for a simple frame repair and explained it to
> them long
> > > before I ever sent them the frame. I wrongly assumed Cyclart would
> understand
> > > the passion emotion and history that an owner can have with a particular
> bike;
> > > what a disappointment.
> > >
> > > Could someone recommend a shop that would do such a repair?
> > >
> > >
> > > Paul Ozzello
> > >
> > > Montreal Canada
> > _______________________________________________
> >
> >
> >
> >
> > _______________________________________________
>
> _______________________________________________
>
>
> --
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>

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